Reference

sun77 Privacy Policy for Your Account

sun77 Privacy Policy explains how we collect, use and protect the details connected with your account, device and wallet activity.

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REQUEST HELP CLEARLY

Where Privacy Policy Questions Go

A clear contact path helps when a Privacy Policy request involves an account you cannot open or a wallet status you do not recognise.

Account data request Ask us for the personal data linked with your sun77 account. Include your registered phone number and explain whether you want a copy, a correction or clarification about a login, phone verification or account record.
Wallet record question If a DANA, OVO, GoPay or QRIS status looks unfamiliar, contact support with the transaction date and reference shown on your account. We can check the record without asking you to reveal a wallet PIN.
Policy access support When the Privacy Policy page is difficult to open on your phone, tell us your device type and browser path. We can direct you back to the policy and explain the request steps where local law permits.
DATA HANDLING DETAILS

What Our Privacy Process Covers

We organise this policy around the moments that create a useful account record: opening an account, signing in, checking wallet status and asking for support.

Account creation

We collect the details needed to create and maintain your account, such as your phone number and chosen login credentials. Phone verification helps us connect a request with the correct account before we discuss personal records.

Device signals

A phone or desktop browser can send technical signals such as browser type, operating system and login time. We use these signals to keep sessions working, investigate unusual access and explain why a sign-in request may need another check.

Cookie choices

Cookies and similar storage can remember a session, preserve a language or keep a page working after you move from login to the lobby. You can manage browser settings, although blocking them may interrupt account access or policy pages.

Wallet references

Payment records may show a DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference and its status. We use that record to match account activity and resolve a receipt question, not to collect your wallet PIN.

Retention checks

We retain account, support and transaction references only for the period needed for operations, dispute handling, security checks or applicable obligations. When you ask for deletion, we assess which records can be removed and explain any necessary exception.

Change requests

You can ask us to correct inaccurate account data or explain how a record was used. Send the request through our support path with your registered phone number; we verify ownership before changing details or disclosing account-linked data.

Privacy Policy Answers for sun77

These Privacy Policy answers address the searches we hear most often from Indonesian account holders. They cover the data created during account access, the wallet references shown after a transaction and the practical steps for requesting help. If your situation is different, contact us with the smallest useful detail and we will route the request under the policy where local law permits.

The sun77 Privacy Policy covers account details, phone verification, device signals, cookies, support messages and payment status references. It explains why we use those records, how we protect them, how long we may retain them and how you can request access or correction.

Yes. Privacy Policy includes the transaction references and status details connected with DANA, OVO, GoPay and QRIS, as well as bank transfer or virtual account records when they appear in your account activity. We do not ask for your wallet PIN.

Contact support using the account path and provide your registered phone number, the request type and a short description of the records you need. We may ask for phone verification or another account step before sending data linked to your profile.

You can ask us to correct inaccurate account details or explain a record that appears wrong. Include the affected field and registered phone number, but do not send a password or wallet credential. We review the request and respond where local law permits.

Device and cookie data helps keep your session active, recognise a familiar browser and investigate unusual sign-in activity. It can also remember a page path from login to the lobby. Browser controls can limit cookies, but some account steps may then stop working.

Retention varies by record type. Account, support and payment references may remain while needed for account operations, dispute handling, security checks or applicable obligations. If you request deletion, we assess each record and explain why any required part must remain.

Yes. Access to the service and some data rights depend on local law. Where local law permits, you can ask for access, correction or deletion of eligible data. We may first confirm your account context so another person cannot receive your records.

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